30-Day Returns｜30天退貨保障
We accept returns within 30 days of delivery for unused, unopened items in their original condition with all tags and accessories.
我們接受自收到商品起 30天內 的退貨申請，商品須未使用、未拆封，並保持原始狀態（含吊牌與配件）。
- Buyer is responsible for return shipping costs. ／ 退貨運費由買家自行承擔。
- Refunds will be processed within 3–5 business days after we receive the item. ／ 收到退貨後 3–5 個工作天內處理退款。
- Refund will be issued to the original payment method within 10 business days. ／ 退款將於 10 個工作天內退回原付款方式。
To initiate a return, please email us at collab@simplelifetw.shop with your order number and reason for return.
如需申請退貨，請來信 collab@simplelifetw.shop，並提供訂單編號與退貨原因。
Quality Issues｜瑕疵品處理
If you receive a defective, damaged, or incorrect item, please contact us within 30 days of delivery.
若收到瑕疵品、損壞品或錯誤商品，請於收貨後 30 天內聯繫我們。
- Please provide your order number, a description of the issue, and photos or an unboxing video. ／ 請提供訂單編號、問題說明，以及商品照片或開箱影片。
- We will cover return shipping costs for defective or incorrect items. ／ 瑕疵品或錯誤商品之退貨運費由我們承擔。
- We will offer a replacement or full refund based on your preference. ／ 我們將依您的意願提供換貨或全額退款。
Contact us at: collab@simplelifetw.shop
Non-Returnable Items｜不適用退貨商品
- Customized / personalized items ／ 客製化商品
- Opened or used items ／ 已拆封或使用過的商品
- Sale or clearance items ／ 特價或出清商品
- Gift cards ／ 禮品卡
EU Customers｜歐盟客戶
EU customers have the right to withdraw from the purchase within 14 days of delivery under the EU Consumer Rights Directive, without providing a reason.
歐盟客戶依歐盟消費者權益指令，享有自收貨起 14天 的無條件退貨權利。